Look, the servers are good, the network is good, the pricing is good, its just the support - there isn’t any.

I HAD 4 GridService accounts with them, now I have 1 with them, my average wait time for tech support is about 2 DAYS.

Well I have 2 GS with them still, about to cancel 1 more now since there’s a ticket open right now that’s over 1 DAY old with NO response at all. Typical shit from them.

So yeah, that’s in progress of being canceled. I recommend slicehost.com, engineyard.com and theplanet.com.

So yeah, mediatemple, feel free to go fuck yourself because your lack of a support department has cost me over $2k (client is pissed at me since they can’t respond). Clients eh? Gotta hate them, but can’t always blame them.

Oh also, I just bought a Windows VPS from a company in Australia, there was an issue, I was able to get on to their live support, and talking to a real person - in Australia in about 20 seconds. Problem solved.